Well,

The idea of 2019 being a better year than 2018 was a disastrous hope.

I think the best improvement was finding a site which made ordering things for customers. 

All the stuff that I would get off my chest is stuff I can'rt because of privacy  and general consideration of it.  Unlike some people I don't blab about the misdeeds of others for clicks or interest.The misdeeds really aren't that outside the people involved and trying to keep a